Shipping policy

At CalmJoint, we aim to deliver your order smoothly and reliably—so you can start experiencing comfort without unnecessary delays.

Processing Time

All orders are processed within 1–2 business days after confirmation.
Once your order is shipped, you will receive a tracking update.

Delivery Time

  • Inside Bangladesh: 5–8 business days
    Delivery times may vary slightly depending on your location and courier operations.

Shipping Charges

  • We offer affordable flat-rate shipping nationwide
  • From time to time, we may offer free shipping promotions

Payment Method

We currently accept prepaid orders only.
Orders are confirmed and processed after successful payment.

Order Tracking

After your order is shipped, you will receive tracking details so you can monitor your delivery easily.

Delayed or Failed Deliveries

In rare cases of delays due to logistics or high demand, we will keep you informed.
If delivery is unsuccessful, the courier will contact you to arrange a new attempt.

Important Notes

  • Please provide a correct phone number and full address to avoid delays
  • Our delivery partner may call you before delivery
  • If unavailable, kindly coordinate directly with the courier

Our Promise

We understand our customers rely on CalmJoint for daily comfort and mobility support. That’s why we focus on reliable delivery you can trust, so you can start feeling the difference as soon as possible.